Privacy Policy

Last Updated: February 15, 2017

T‑MAPY spol. s r.o. and its affiliate companies (collectively "T‑MAPY", "us", or "we") appreciate the interest you have shown in our products and services. This Privacy Policy outlines our guidelines for the information T‑MAPY collects when you interact with T‑MAPY, such as when you visit our Websites – and (collectively "Websites"), when you use our smart phone applications (all our apps collectively "the Apps"), when you subscribe to our newsletter or when you contact our Customer Support.

The Websites and the Apps are not intended for use by persons under the age of 16. If you are under 16, you may not download or use the Apps.

"Personal Information" is information about you that is personally identifiable to you, such as your name, address, e‑mail address, or phone number.

"Anonymous Information" means information that is not associated with or linked to your Personal Information. Anonymous Information does not permit identification of you. Anonymous Information, such as basic usage statistics regarding your use of the products and services offered by T‑MAPY, does not by itself identify you to T‑MAPY, though such information may be unique or consist of or contain information that you consider personal.

In accessing our Websites and using our Apps, you accept all the terms and conditions of this Privacy Policy. You also agree that T‑MAPY may amend and/or revise this Privacy Policy at its discretion, and you agree to be bound by these revisions and amendments. Your Personal Information may be processed in the country where it was collected as well as in other countries (including the United States and EU) where laws regarding processing of Personal Information may be less stringent than the laws in your country. If you do not agree with the terms and conditions of this Privacy Policy we request that you please immediately cease using and accessing the Websites as well as the Apps and services for which you need to provide Personal Information.

Collection of Information by T‑MAPY

The Personal Information we gather from you helps us learn about our visitors and customers. We use this information to provide you with our products and services, to develop new products and services, to better tailor the features, performance and support of our products and services, and to offer you additional information and opportunities.

We collect Personal Information that you submit to us voluntarily through our Websites and your use of our products and services. We may collect Anonymous Information passively or actively. The types of Personal Information and Anonymous Information we collect are:

  • If you set up an account while using the Apps, we will collect your contact details such as email address as well as other information you provide. Please note that you are not obligated to create an account to use our Apps, however, some features may only be available to users who create an account.

  • If you buy products or services from our Websites, we will collect your full name, the name of your company (if applicable), your postal address, e‑mail, and phone number.

  • If you request customer support services for our products and/or services, we will collect Personal Information to enable us to provide customer support services to you, including your name, email address, and other information as applicable. We may also collect other information about T‑MAPY products you own or Apps you use, such as the serial numbers, date of purchase, order details, and information related to a support or service issue, some of which might include Personal Information.

  • If you subscribe to T‑MAPY navigation‑related Apps and set up an account, T‑MAPY may collect location data from your device as well as the history of your completed trips while using the Apps.

  • T‑MAPY may collect Personal Information through surveys for market research purposes to gain a better understanding of our customers, to improve our products and services, and to develop new products and services. The information we collect in such instances depends on the survey, but might include your name, address, age, information about your use of our services and products and the like.

Cookie Policy

Our Websites use cookies to allow T‑MAPY to collect data about visitors of the Websites that we may associate with Personal Information that we have collected from you. We do it to customize and personalize our Websites for their visitors. A "cookie" is a small text file that is placed on your hard disk by a web server and is used by our Websites to identify your computer whenever you visit our Websites. T‑MAPY uses cookies to store your preferences and other related information. T‑MAPY does not use cookies to gather other information from your personal computer. Cookies can be removed by following Internet browser help file directions. If you choose to disable cookies, some areas of the Websites may not look or work properly.

Information Collected Via Technology

As you navigate our Websites, certain Anonymous Information may also be collected passively, including your Internet protocol address, browser type, and operating system. We also use cookies and data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the information which you searched and viewed. We use this Anonymous Information to measure the traffic on our Websites and to help us make our Websites more useful. We delete this information after a period of time.

Meta‑data that we collect

T‑MAPY collects information about the use of the Apps. For example, T‑MAPY may record the frequency and scope of your use of the Apps, the duration of your sessions, information about the device on which you have installed the Apps, advertisements that you view or click on, your communications with other users and third parties, and the geographic location of the computer system that you are using to log‑in.

Using Your Personal Information

Personal Information will be collected, processed, and used by T‑MAPY for the purposes set out in this Privacy Policy.

Your Personal Information may be used by T‑MAPY in several ways. First, we collect it to perform our obligations resulting from the delivery of our products and / or Apps to you. We also use your Personal Information to contact you via mail, via email or phone to inform you of our new products and/or services, promotions we may offer, to submit a customer survey and any other marketing activity. We may also contract third parties to perform our direct marketing activities. We may use your Personal Information to conduct market research, to improve our Apps, products and/or services, to provide more responsive customer service and to improve our Websites and related communication channels.

We may also use your Personal Information to display or send to you marketing and advertising material when you are using the Apps, in accordance with the section titled ‘Advertising Campaigns’ under this Privacy Policy. For example, T‑MAPY may use your location information to display advertisements for businesses in your close vicinity.

If you choose to set up an account with one of our Apps, we may use your location and route information to create a detailed location history of all of your journeys made when using the Apps. We use this history to improve the quality of the Apps we offers to you and to all of our users and to improve the accuracy of our mapping and navigation data. This history is retained by us for a limited period of time and in accordance with the Privacy Policy.

T‑MAPY may also provide, distribute or disclose Your Personal Information to third parties where T‑MAPY reasonably believes that it is required to do so to conform to legal requirements, to protect and defend the rights or property of T‑MAPY, to enforce this Privacy Policy or to protect the interests of its users or customers. T‑MAPY may also be forced to disclose your Personal Information for the purposes of national security or other issues of public importance.

Your Personal Information and Anonymous Information are stored by T‑MAPY in its central database. This central database is used by T‑MAPY on a "need to know" basis in accordance with this Privacy Policy.

T‑MAPY may distribute your Personal Information within its affiliate companies, including those based outside the United States, for the purposes set out in this Privacy Policy.

We may also use Personal Information to resolve disputes, collect fees, and troubleshoot problems or to prevent potentially prohibited or illegal activities, and enforce our Terms of Use.

Removing Your Personal Information

Upon your request, we will close your account and remove your Personal Information from our database as soon as reasonably possible, based on your account activity and in accordance with applicable law. We may retain Personal Information from closed accounts for a certain period of time to comply with law, prevent fraud, collect any fees owed, resolve disputes, enforce our Terms of Use, and take other actions permitted by law.

Transfer of Business Assets

In the event that T‑MAPY undergoes a change of control or is sold or transferred, or in the event that substantially all of its assets are sold or transferred to a third party, our Websites, Apps, products and services, and any Personal Information collected by T‑MAPY will be among the transferred assets. By using our Websites, Apps, products and/or services, you hereby agree and consent to such transfer or assignment of your Personal Information collected by T‑MAPY, and you further waive any claims that could be made against us in relation thereto.


We do not intentionally gather Personal Information about visitors who are under the age of 16. If you believe that we have collected Personal Information about a visitor who is under the age of 16, please contact us at and such Personal Information will be deleted.

Safeguarding Your Personal Information

We recognize our responsibility to protect the Personal Information you share with us. We take precautions including administrative, technical and physical measures to safeguard your Personal Information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. However, we cannot fully eliminate security risks associated with Personal Information and T‑MAPY cannot and will not be held liable for any unauthorized access or use of the information you have supplied to us.

Contact Us

If you think that the use of your Personal Information is not in alignment with the purpose for which you have provided it to us, as described in this Privacy Policy, or if you have any questions or suggestions regarding this Privacy Policy, please contact us at

Privacy Policy Updates

This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use your Personal Information, we will post a notice on this page. If you object to any such changes, you must cease using our Websites and our Apps where Personal Information is collected. Continued use of our Websites and / or our Apps following notice of any such changes will indicate your acknowledgement of the changes and agreement to be bound by the new terms.